Terms of Service

1. Acceptance of Terms

By accessing and using ArcadiaNodes services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and others who access or use the service.

2. Service Description

ArcadiaNodes provides web hosting services including:

• Shared web hosting with NVMe storage
• DirectAdmin control panel access
• Email hosting services
• Technical support during GMT +5:30 9-5 working hours
• 99.9% uptime guarantee

3. Payment Terms

Payment terms and conditions:

• All fees are due in advance of service provision
• Payments are non-refundable except as specified in our refund policy
• Services may be suspended for non-payment
• Price changes will be communicated 30 days in advance

4. Refund Policy

We offer a strict 24-hour refund policy. Refunds are only provided if we're unable to deliver what was promised or there's a severe issue that we're unable to resolve in the first 24 hours. After 24 hours, all payments are final and non-refundable.

5. Acceptable Use

You agree not to use our services for:

• Illegal activities or content
• Spam or unsolicited communications
• Malware, viruses, or harmful code
• Resource-intensive applications that affect server performance
• Adult content or gambling sites
• Copyright infringement

6. Service Limitations

Our services are subject to fair usage policies:

• CPU usage limits to ensure server stability
• Memory usage restrictions
• File and database size limitations
• Bandwidth fair usage policy

7. Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of your data. We are not liable for data loss and recommend regular backups of your website and databases.

8. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, you have 30 days to retrieve your data before it's permanently deleted.

9. Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

10. Contact Information

For questions about these Terms of Service, please contact us: